Consultations

The right lawyer for your matter, by video or in person.

Describe what you need help with, and Twala recommends the lawyers whose practice fits it best. Meet by live video or in person, and pay the lawyer’s fee online before the session. Requesting a consultation is free, on every plan.

Find lawyers on the Partner Network: a client chooses a practice area and describes their matter, and Twala recommends the lawyers whose practice fits it best, each with the Attorney-at-law badge, the ULAS badge for those who take legal aid requests, and one sentence on why.

How it works

How to book a consultation

Start from the Partner Network, from Appointments in Twala, or by asking Lex to find you a lawyer.

01

Verify your identity

Create your free account and verify your identity, or sign in with eGovPH. Only you need to: the guests you invite don’t.

02

Describe your matter

Say what you need help with in your own words, and Twala recommends the lawyers whose practice fits it best, each with a line on why. Or choose a lawyer yourself.

03

Pick a time and how to meet

Choose an open time, in Philippine time, and meet by live video on Twala or in person. Add guests, and attach files for the lawyer to read first.

04

Pay, then meet

The lawyer sets the fee when they accept, and your consultation is confirmed once you pay it online. On the day, join the video session from Twala, or meet where the lawyer arranges.

Fees

See the fee before you pay it

The lawyer sets their fee when they accept your request, and your time is held until you pay. Changed your mind? Leave it unpaid and the time is released, with nothing charged.

  • Requesting is free, on every plan
  • The lawyer’s fee, shown before you pay
  • 12% VAT, added at checkout
  • Guests never pay
  • Free under ULAS, if you qualify
Before, during, and after

Meet by video or in person, with everything in one place

The time, the fee, your files, and your messages with the lawyer stay in Twala, from the request to the review.

  • Live video on Twala

    Join from your browser with a camera and microphone. There’s no location check, so you can join from anywhere, and a VPN won’t block you.

  • Or in person

    The lawyer arranges where to meet. Their office address is on their Partner Network record.

  • Bring someone along

    Invite guests by email, such as a family member or a colleague. They need a Twala account, but no identity verification, and never pay.

  • Share your files

    Attach up to ten files, such as PDFs, Word and Excel files, and photos. The lawyer can read them before accepting, and anyone on the consultation can add more later.

  • Recorded only if everyone agrees

    The lawyer can ask to record. Nothing is recorded unless everyone in the session consents, and only the lawyer can open the recording and its transcript.

  • Review your lawyer

    Once the lawyer marks your consultation completed, write a review to help the next client choose.

Recommendations

Matched on fit, never on fees

Lex, Twala’s own AI, compares what you wrote with every lawyer’s profile: their practice areas, services, and languages, and their city when you give one.

  • Name, photo, rating, and fees are never used to rank lawyers
  • No lawyer can pay to be recommended
  • Narrow it by practice area, language, city, or ULAS
  • What you write is deleted after one day
  • No user data is ever used to train the AI
For lawyers

Take consultations, no notarial commission needed

Accredited lawyers and Electronic Notaries Public take consultation requests from clients on the Partner Network, set their own fees, and are paid through Twala.

  • Read first, then decide

    Open the client’s note and files, then accept at your fee or as free legal aid, or decline with a reason.

  • Host it on Twala

    Start the video session when you’re ready, record with everyone’s consent, and close with your own remarks, which clients and guests never see.

  • Paid before the session

    Clients pay through a payment link before the session, and the fee is paid out with your other earnings, less Twala’s commission.

FAQ

Frequently asked questions

Plans, fees, changing the time, and what happens to what you tell us. More in the user manual (opens in a new tab).

Do I need a paid plan?

No. Consultations are available on every plan, including the free one, and requesting one costs nothing. You pay the lawyer’s fee, with VAT, once they accept. Identity verification has its own fee, shown before you start, unless you sign in with eGovPH.

Who are the lawyers?

Members of the Philippine Bar accredited on Twala: accredited lawyers, who take consultations only, and Electronic Notaries Public, who are lawyers too. Each carries the Attorney-at-law badge on the Partner Network.

When do I pay, and what if I don’t?

Before the lawyer’s minimum notice ahead of the session, which is 24 hours unless they changed it. Your consultation shows the Pay by date. If it isn’t paid in time, the time is released, nothing is charged, and you can send a new request.

Can I change the time or cancel?

You can ask for a new time until the lawyer’s minimum notice, and your current time stands until they accept it. You can cancel until a session has been held, but a fee you’ve paid isn’t refunded, so change the time instead if that’s all you need. Once you’ve paid, the lawyer can’t cancel.

Do I have to be in the Philippines?

No. Consultations run no location check, so you can book and join from anywhere, and a VPN won’t block you. Notarizations are different: everyone in the session has to be in the Philippines.

Is the session recorded?

Only if the lawyer asks and everyone in the session consents. Anyone can decline and stay in the call. A recording is transcribed in English or Filipino, and only the lawyer can open it.

Can I get a free consultation?

Yes, if you qualify for free legal aid under the Supreme Court’s Unified Legal Aid Service. Ask a lawyer with the ULAS badge, and send your proof of indigency with the request. How free legal aid works.

What happens to what I write about my matter?

What you write to get recommendations is kept for one day, long enough to start your note to the lawyer, and then deleted. Twala keeps which lawyers were recommended and which one you booked. No user data is ever used to train the AI.

Twala is a technology provider and does not give legal advice. Consultations are given by the lawyers you book, and a recommendation is not legal advice or an endorsement of a lawyer.

Consultations

Find the right lawyer for your matter.

Create your free account, verify your identity, and describe what you need help with.